Legal Notice, Privacy Policy and Cookies.

LEGAL NOTICE AND GENERAL TERMS AND CONDITIONS OF USE

thevenuehostel.com

I. GENERAL INFORMATION

In compliance with the duty of disclosure stipulated in Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE) of 11 July, the following general information about this website is provided below: The ownership of this website, https://thevenuehostel.com, (hereinafter, Website) is held by: AG DUX INVESTMENTS SL, whose contact details are: address: C/Dolores Alcaide, 14, 46007 Valencia, contact email: hola@thevenuehostel.com

II. GENERAL TERMS AND CONDITIONS OF USE

The subject matter of the terms and conditions: The Website

The purpose of these General Terms and Conditions of Use (hereinafter, Terms and Conditions) is to regulate access to and use of the Website. For the purposes of these Terms, the Website shall be understood to mean: the external appearance of the screen interfaces, both static and dynamic, i.e. the navigation tree; and all the elements integrated into both the screen interfaces and the navigation tree (hereinafter, Content) and all those online services or resources that may be offered to Users (hereinafter, Services). AG DUX INVESTMENTS reserves the right to modify, at any time and without prior notice, the presentation and configuration of the Website and the Content and Services that may be incorporated therein. The User acknowledges and accepts that AG DUX INVESTMENTS may at any time interrupt, deactivate and/or cancel any of these elements that are integrated into the Website or access to them. Access to the Website by the User is free and, as a general rule, free of charge, without the User having to provide any consideration in order to enjoy it, except for the cost of connection through the telecommunications network provided by the access provider contracted by the User. The use of any of the Content or Services of the Website may be made by means of prior subscription or registration by the User.

The User

Access, browsing and use of the Website, as well as the spaces enabled for interaction between Users, and the User and AG DUX INVESTMENTS, such as comments and/or blogging spaces, confers the status of User, and therefore, from the moment you start browsing the Website, you accept all the Conditions set out herein, as well as any subsequent modifications, without prejudice to the application of the corresponding mandatory legal regulations, as the case may be. Given the importance of the above, Users are advised to read them each time they visit the Website. The AG DUX INVESTMENTS Website provides a wide range of information, services and data. Users assume responsibility for the correct use of the Website. This responsibility extends to:

  • Use of the information, content and/or services and data offered by AG DUX INVESTMENTS in a manner that is not contrary to the provisions of these Terms and Conditions, the law, morality or public order, or that in any other way may infringe upon the rights of third parties or the functioning of the Website itself.
  • The accuracy and legality of the information provided by the User in the forms issued by AG DUX INVESTMENTS for access to certain Content or Services offered by the Website. In any case, the User shall immediately notify AG DUX INVESTMENTS of any event that allows the misuse of the information recorded in said forms, such as, but not limited to, theft, loss, or unauthorised access to identifiers and/or passwords, in order to proceed with their immediate cancellation.

AG DUX INVESTMENTS reserves the right to remove any comments and contributions that violate the law, respect for human dignity, that are discriminatory, xenophobic, racist, pornographic, spamming, that threaten young people or children, public order or safety, or that, in its opinion, are not suitable for publication. In any case, AG DUX INVESTMENTS shall not be liable for the opinions expressed by Users through comments or other blogging or participation tools that may exist. Mere access to this Website does not imply any kind of commercial relationship between AG DUX INVESTMENTS and the User. The User declares that they are of legal age and have sufficient legal capacity to be bound by these Terms and Conditions. Therefore, this AG DUX INVESTMENTS Website is not intended for minors. AG DUX INVESTMENTS declines any responsibility for non-compliance with this requirement.

III. ACCESS AND NAVIGATION ON THE WEBSITE: EXCLUSION OF GUARANTEES AND LIABILITY

AG DUX INVESTMENTS SL does not guarantee the continuity, availability, or usefulness of the Website, its Content, or its Services. AG DUX INVESTMENTS will do everything possible to ensure the proper functioning of the Website; however, it is not responsible for and does not guarantee that access to this Website will be uninterrupted or error-free. Nor does it accept responsibility for or guarantee that the content or software that can be accessed through this Website is free from error or will not cause damage to the User's computer system (software and hardware). Under no circumstances shall AG DUX INVESTMENTS be liable for any loss or damage of any kind arising from access to, browsing and use of the Website, including, but not limited to, damage to computer systems or damage caused by the introduction of viruses. AG DUX INVESTMENTS is also not liable for any damage that may be caused to users due to improper use of this Website. In particular, it is not liable in any way for any crashes, interruptions, failures or defects in telecommunications that may occur.

IV. POLÍTICA DE ENLACES

Please note that the AG DUX INVESTMENTS Website makes or may make available to Users links (such as, among others, links, banners, buttons), directories and search engines that allow Users to access websites belonging to and/or managed by third parties. The installation of these links, directories and search engines on the Website is intended to facilitate Users' search for and access to information available on the Internet, without this being considered a suggestion, recommendation or invitation to visit them. AG DUX INVESTMENTS does not offer or market, either itself or through third parties, the products and/or services available on these linked sites. Furthermore, it does not guarantee the technical availability, accuracy, veracity, validity or legality of sites outside its property that can be accessed through the links. AG DUX INVESTMENTS will in no case review or control the content of other websites, nor does it approve, examine or endorse the products and services, content, files and any other material existing on the aforementioned linked sites. AG DUX INVESTMENTS assumes no responsibility for any damages that may arise from the access, use, quality or legality of the content, communications, opinions, products and services of websites not managed by AG DUX INVESTMENTS and which are linked to this Website.  Users or third parties who create a hyperlink from a web page on another, different website to the AG DUX INVESTMENTS Website should be aware that: The reproduction, in whole or in part, of any of the Content and/or Services on the Website is not permitted without the express authorisation of AG DUX INVESTMENTS. No false, inaccurate or incorrect statements about the AG DUX INVESTMENTS Website or its Content and/or Services are permitted. With the exception of the hyperlink, the website on which said hyperlink is established shall not contain any element of this Website that is protected as intellectual property by Spanish law, unless expressly authorised by AG DUX INVESTMENTS. The establishment of the hyperlink shall not imply the existence of a relationship between AG DUX INVESTMENTS and the owner of the website from which it is made, nor the knowledge and acceptance by AG DUX INVESTMENTS of the content, services and/or activities offered on said website, and vice versa.

V. INTELLECTUAL AND INDUSTRIAL PROPERTY

AG DUX INVESTMENTS SL, either on its own behalf or as an assignee, is the owner of all intellectual and industrial property rights of the Website, as well as the elements contained therein (including, but not limited to, images, sound, audio, video, software or texts, trademarks or logos, colour combinations, structure and design, selection of materials used, computer programmes necessary for its operation, access and use, etc.). They will therefore be works protected as intellectual property by the Spanish legal system, with both Spanish and EU regulations in this field being applicable, as well as international treaties relating to the subject matter and signed by Spain. All rights reserved. Under the provisions of the Intellectual Property Law, the reproduction, distribution and public communication, including making available, of all or part of the contents of this website for commercial purposes, in any medium and by any technical means, without the authorisation of AG DUX INVESTMENTS, is expressly prohibited.  However, the User may not delete, alter or manipulate any protection device or security system installed on the Website. If the User or a third party considers that any of the Content on the Website constitutes a violation of intellectual property rights, they must immediately notify AG DUX INVESTMENTS using the contact details in the GENERAL INFORMATION section of this Legal Notice and General Conditions of Use.

VI. LEGAL ACTIONS, APPLICABLE LEGISLATION AND JURISDICTION

AG DUX INVESTMENTS SL reserves the right to bring any civil or criminal actions it deems necessary for the improper use of the Website and its Content, or for breach of these Terms and Conditions. The relationship between the User and AG DUX INVESTMENTS shall be governed by the regulations in force and applicable in Spain. Should any dispute arise in relation to the interpretation and/or application of these Conditions, the parties shall submit their disputes to the ordinary jurisdiction, submitting to the judges and courts that correspond in accordance with the law.

WEBSITE PRIVACY POLICY

thevenuehostel.com

I. PRIVACY AND DATA PROTECTION POLICY

In compliance with current legislation, AG DUX INVESTMENTS SL (hereinafter also referred to as the Website) undertakes to adopt the necessary technical and organisational measures, according to the level of security appropriate to the risk of the data collected.

Laws incorporated into this privacy policy

This privacy policy complies with current Spanish and European regulations on the protection of personal data on the internet. Specifically, it complies with the following regulations:

  • Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
  • Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (LOPD-GDD).
  • Royal Decree 1720/2007, of 21 December, approving the Regulations implementing Organic Law 15/1999, of 13 December, on the Protection of Personal Data (RDLOPD).
  • Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE).
Identity of the person responsible for processing personal data

The data controller responsible for the personal data collected by AG DUX INVESTMENTS is: Nicolás (hereinafter, Data Controller). Their contact details are as follows: contact email: hola@thevenuehostel.com

Registration of Personal Data

In compliance with the provisions of the GDPR and the LOPD-GDD, we inform you that the personal data collected by AG DUX INVESTMENTS through the forms on its web pages will be incorporated and processed in our file in order to facilitate, expedite and fulfil the commitments established between AG DUX INVESTMENTS and the User or to maintain the relationship established in the forms that the User fills in, or to respond to a request or query from the User. Likewise, in accordance with the provisions of the GDPR and the LOPD-GDD, unless the exception provided for in Article 30.5 of the GDPR applies, a record of processing activities is kept which specifies, according to their purposes, the processing activities carried out and the other circumstances established in the GDPR.

Principles applicable to the processing of personal data

The processing of the User's personal data will be subject to the following principles set out in Article 5 of the GDPR and in Article 4 et seq. of Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights:

  • Principle of lawfulness, fairness and transparency: the User's consent will be required at all times, following fully transparent information about the purposes for which the personal data is collected.
  • Purpose limitation principle: personal data shall be collected for specified, explicit and legitimate purposes.
  • Principio de minimización de datos: los datos personales recogidos serán únicamente los estrictamente necesarios en relación con los fines para los que son tratados.
  • Accuracy principle: personal data must be accurate and kept up to date.
  • Principle of storage limitation: personal data will only be kept in a form that allows the User to be identified for as long as is necessary for the purposes of its processing.
  • Principle of integrity and confidentiality: personal data shall be processed in a manner that ensures its security and confidentiality.
  • Principle of proactive responsibility: the data controller shall be responsible for ensuring that the above principles are complied with.
Categories of personal data

The categories of data processed by AG DUX INVESTMENTS are solely identifying data. Under no circumstances are special categories of personal data processed within the meaning of Article 9 of the GDPR.

Legal basis for the processing of personal data

The legal basis for the processing of personal data is consent. AG DUX INVESTMENTS undertakes to obtain the express and verifiable consent of the User for the processing of their personal data for one or more specific purposes. The User shall have the right to withdraw their consent at any time. Withdrawing consent shall be as easy as giving it. As a general rule, the withdrawal of consent shall not condition the use of the Website. On occasions when the User must or may provide their data through forms to make enquiries, request information or for reasons related to the content of the Website, they will be informed if the completion of any of these forms is mandatory because they are essential for the proper performance of the operation carried out.

Purposes of the processing for which personal data are intended

Personal data is collected and managed by AG DUX INVESTMENTS for the purpose of fulfilling the commitments established between the Website and the User or maintaining the relationship established in the forms filled out by the latter or to respond to a request or query. Likewise, the data may be used for commercial purposes of personalisation, operation and statistics, and activities related to the corporate purpose of AG DUX INVESTMENTS, as well as for the extraction, storage of data and marketing studies to adapt the Content offered to the User, as well as to improve the quality, functioning and navigation of the Website. At the time the personal data is obtained, the User will be informed of the specific purpose or purposes for which the personal data will be processed, i.e. the use or uses to which the information collected will be put.

Retention periods for personal data

Personal data will only be retained for the minimum time necessary for the purposes of its processing and, in any case, only for the following period: 24 months, or until the User requests its deletion. At the time the personal data is obtained, the User will be informed of the period for which the personal data will be retained or, where that is not possible, the criteria used to determine this period.

Personal data of minors

In accordance with Article 8 of the GDPR and Article 7 of Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights, only persons aged 14 or over may give their consent for the lawful processing of their personal data by AG DUX INVESTMENTS. In the case of minors under the age of 14, the consent of their parents or guardians will be required for the processing, and this will only be considered lawful to the extent that they have authorised it.

Secreto y seguridad de los datos personales

The venue undertakes to adopt the necessary technical and organisational measures, in accordance with the level of security appropriate to the risk of the data collected, in order to guarantee the security of personal data and prevent the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or unauthorised communication or access to such data.

The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data is transmitted securely and confidentially, as the transmission of data between the server and the User, and in feedback, is fully encrypted.

However, as AG DUX INVESTMENTS cannot guarantee the impregnability of the internet or the total absence of hackers or others who fraudulently access personal data, the Data Controller undertakes to notify the User without undue delay when a breach of personal data security occurs that is likely to pose a high risk to the rights and freedoms of natural persons. In accordance with Article 4 of the GDPR, a personal data breach is any breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed. Personal data will be treated as confidential by the Data Controller, who undertakes to inform and ensure, by means of a legal or contractual obligation, that such confidentiality is respected by its employees, associates and any person to whom it makes the information accessible.

Rights arising from the processing of personal data

The User has the following rights over AG DUX INVESTMENTS and may therefore exercise the following rights recognised in the GDPR and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights, against the Data Controller:

  • Right of access: This is the User's right to obtain confirmation as to whether or not AG DUX INVESTMENTS is processing their personal data and, if so, to obtain information about their specific personal data and the processing that AG DUX INVESTMENTS has carried out or is carrying out, as well as, among other things, the information available about the origin of such data and the recipients of the communications made or planned.
  • Right of rectification: This is the User's right to have their personal data modified if it is inaccurate or, taking into account the purposes of the processing, incomplete.
  • Right of erasure (‘the right to be forgotten’): This is the User's right, provided that current legislation does not establish otherwise, to obtain the erasure of their personal data when it is no longer necessary for the purposes for which it was collected or processed; the User has withdrawn their consent to the processing and there is no other legal basis for it; the User objects to the processing and there is no other legitimate reason to continue with it; the personal data has been processed unlawfully; the personal data must be deleted in compliance with a legal obligation; or the personal data has been obtained as a result of a direct offer of information society services to a child under 14 years of age. In addition to deleting the data, the Data Controller, taking into account the available technology and the cost of its application, shall take reasonable measures to inform those responsible for processing the personal data of the data subject's request to delete any link to that personal data.
  • Right to restriction of processing: This is the User's right to restrict the processing of their personal data. The User has the right to obtain restriction of processing when they contest the accuracy of their personal data; the processing is unlawful; the Data Controller no longer needs the personal data, but the User needs it to make claims; and when the User has objected to the processing.
  • Right to data portability: Where processing is carried out by automated means, the User shall have the right to receive their personal data from the Data Controller in a structured, commonly used and machine-readable format, and to transmit those data to another data controller. Where technically feasible, the Data Controller shall transmit the data directly to that other controller.
  • Right to object: This is the User's right to prevent AG DUX INVESTMENTS from processing their personal data or to cease processing it.
  • Right not to be subject to a decision based solely on automated processing, including profiling: This is the User's right not to be subject to an individualised decision based solely on the automated processing of their personal data, including profiling, unless otherwise provided for by current legislation.

Thus, the User may exercise their rights by writing to the Data Controller with the reference ‘RGPD-hola@thevenuehostel.com, specifying:

  • User's first name, surname(s) and copy of ID card. In cases where representation is permitted, identification by the same means of the person representing the User will also be required, as well as the document proving representation. The photocopy of the ID card may be replaced by any other legally valid means of proving identity.
  • Request with the specific reasons for the request or information to be accessed.
  • Address for notification purposes.
  • Date and signature of the applicant.
  • Any document supporting your request.

This application and any other accompanying documents may be sent to the following address and/or email: Postal address: C/Dolores Alcaide, 14, 46007 Valencia, email: hola@thevenuehostel.com

Links to third-party websites

The Website may include hyperlinks or links that allow access to third-party websites other than AG DUX INVESTMENTS, and which are therefore not operated by AG DUX INVESTMENTS. The owners of these websites will have their own data protection policies, and they themselves will be responsible in each case for their own files and their own privacy practices.

Complaints to the supervisory authority

If the User considers that there is a problem or infringement of current regulations in the way their personal data is being processed, they shall have the right to effective judicial protection and to lodge a complaint with a supervisory authority, in particular in the State in which they have their habitual residence, place of work or place of the alleged infringement. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency (http://www.agpd.es).

II. ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY

Users must have read and agree to the conditions regarding the protection of personal data contained in this Privacy Policy, as well as accept the processing of their personal data so that the Data Controller can proceed with said processing in the manner, during the periods and for the purposes indicated. Use of the Website implies acceptance of its Privacy Policy. AG DUX INVESTMENTS reserves the right to modify its Privacy Policy, at its own discretion, or due to a legislative, jurisprudential or doctrinal change by the Spanish Data Protection Agency. Changes or updates to this Privacy Policy will not be explicitly notified to the User. Users are advised to check this page periodically to keep abreast of the latest changes or updates. This Privacy Policy was updated to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR) and Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights.

COOKIE POLICY

thevenuehostel.com

Access to this Website may involve the use of cookies. Cookies are small amounts of information that are stored in the browser used by each User —on the different devices they may use to browse— so that the server remembers certain information that will later be read only by the server that implemented it. Cookies facilitate browsing, make it more user-friendly, and do not damage the browsing device.

Cookies are automatic procedures for collecting information relating to the preferences determined by the User during their visit to the Website in order to recognise them as a User and personalise their experience and use of the Website. They may also, for example, help to identify and resolve errors.

The information collected through cookies may include the date and time of visits to the Website, the pages viewed, the time spent on the Website, and the sites visited just before and after it. However, no cookie allows it to contact the User's telephone number or any other means of personal contact. No cookie can extract information from the User's hard drive or steal personal information. The only way for the User's private information to become part of the Cookie file is for the User to personally provide that information to the server.

Las cookies que permiten identificar a una persona se consideran datos personales. Por tanto, a las mismas les será de aplicación la Política de Privacidad anteriormente descrita. En este sentido, para la utilización de las mismas será necesario el consentimiento del Usuario. Este consentimiento será comunicado, en base a una elección auténtica, ofrecido mediante una decisión afirmativa y positiva, antes del tratamiento inicial, removible y documentado.

First-party cookies

These are cookies that are sent to the User's computer or device and managed exclusively by AG DUX INVESTMENTS for the best functioning of the Website. The information collected is used to improve the quality of the Website and its Content and your experience as a User. These cookies allow us to recognise you as a returning visitor to the Website and tailor the content to offer you content that suits your preferences.

Third-party cookies

Son cookies utilizadas y gestionadas por entidades externas que proporcionan a AG DUX INVESTMENTS servicios solicitados por este mismo para mejorar el Sitio Web y la experiencia del usuario al navegar en el Sitio Web. Los principales objetivos para los que se utilizan cookies de terceros son la obtención de estadísticas de accesos y analizar la información de la navegación, es decir, cómo interactúa el Usuario con el Sitio Web.

The information obtained refers, for example, to the number of pages visited, the language, the location of the IP address from which the User accesses the site, the number of Users who access the site, the frequency and recurrence of visits, the duration of visits, the browser used, and the operator or type of device from which the visit is made. This information is used to improve the Website and detect new needs in order to offer Users optimal quality content and/or service. In any case, the information is collected anonymously and reports on Website trends are produced without identifying individual users.

You can obtain more information about cookies, privacy information, or consult the description of the type of cookies used, their main characteristics, expiry period, etc. at the following link(s):

Google Analytics: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=es

The entity or entities responsible for providing cookies may transfer this information to third parties, provided that this is required by law or that a third party processes this information on behalf of these entities.

Social media cookies

AG DUX INVESTMENTS incorporates social media plugins, which allow access to social media from the Website. For this reason, social media cookies may be stored in the User's browser. The owners of these social media networks have their own data protection and cookie policies, and they are responsible for their own files and privacy practices in each case. The User should refer to these policies for information about these cookies and, where applicable, the processing of their personal data. For information purposes only, the links where these privacy and/or cookie policies can be consulted are indicated below:

Disable, reject, and delete cookies

The User may disable, reject and delete cookies —in whole or in part— installed on their device by configuring their browser (including, for example, Chrome, Firefox, Safari, Explorer). In this regard, the procedures for rejecting and deleting cookies may differ from one Internet browser to another. Consequently, the User must refer to the instructions provided by the Internet browser they are using. If you reject the use of cookies, either totally or partially, you may continue to use the Website, although your use of some of its features may be limited.

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